Taproom Server Position
About the job —
The Taproom Server position at Island Orchard Cider is an hourly, year-round, part-time position. A typical shift is from late morning into early evening, 10am - 6pm.
Join our bartending team with a few serving shifts a week. Availability on weekends and some holidays is a must. Job duties include bartending, organizing and stocking displays, changing kegs, selling retail products, and general customer service.
Duties and Responsibilities
Verify identity and age requirements of customers
Uphold applicable alcohol laws and regulations
Serve alcoholic beverages
Process customer payments
Clean glasses and bar equipment
Make product suggestions based on customer tastes and preferences
Record credit card and cash sales
Open and maintain tabs throughout their shift
Build a rapport with customers to create a positive atmosphere
Manage drink orders to keep customers satisfied
Develop working knowledge of ciders used to recommend and inform customers
Stock and maintain products on shelves and displays
Provide impeccable customer service and social perceptiveness
Ability to evaluate customer satisfaction and responsiveness
Ability to enforce policies regarding the consumption of alcohol
Accountability in maintaining inventory and processing payments
Perform end of day check out report
Qualifications and Skills
High School Diploma or GED
Complete and pass an online serving alcohol certification program
Must be 21+
Able to lift 50 pounds and stand for hours at a time
Ability to multitask and work well with others, including a strong background in customer service
Salary and Benefits
Starting pay $15/hour plus tips
Free case of hard cider and branded glassware
Employee discounts on all products
